Cancellation and Refund
Due to the perishable nature of food products, we do not accept returns. However, if you receive a damaged or incorrect item, you may be eligible for a refund or replacement.
Refund Policy:
All sales on food and perishable goods are final. Due to the nature of these products, we do not accept returns or offer refunds.
If you received a damaged or incorrect item, please contact our customer support team at our customer service at hello@chatorirajani.com within 24 hours of delivery with the image of the product and your order number.
By placing an order, you agree to these policies.
Replacement Eligibility:
– Incorrect Item: If you receive a wrong product that is not what you ordered.
– Timeframe: You must contact us within 24 hours of receiving the item.
– Proof: You must provide proof, such as photos or videos, of the incorrect item.
Refund Process:
– Once we verify your claim, a refund will be issued to your original payment method.
– Please allow 7-14 business days for the refund to be processed and appear in your account.